Last updated: September 09, 2025
At Shayatee, your privacy matters. This Privacy Policy explains—in clear, simple language—what we collect, how we use it, who we share it with, and how we protect it when you visit or purchase from https://shayatee.com. It applies to customers in the United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal.
1. Information We Collect
A. Information you provide directly. We collect name, email, shipping/billing address, phone, and order details (items, prices, order number, delivery information). We do not store full payment card numbers; payments are handled by secure providers (e.g., Stripe, PayPal). When you contact support, we process the content of your messages, chats, and any files you send. If you create an account, we process your login email and an encrypted password, plus preferences like saved addresses.
B. Information collected automatically. When you use the site, we receive IP address, browser and device type, operating system, referring URL, and approximate location (city/region) as well as pages viewed, time on page, clicks, cart actions, and product interests. We collect this through cookies and analytics tools so the site works properly and improves over time.
From trusted partners (when relevant). If you arrive from an ad or social platform, we may receive limited campaign information (e.g., which ad you clicked) to understand what content is effective. We do not buy personal data from data brokers.
Children’s data. We do not knowingly collect data from children under 13 (or the minimum age in your country). In the EEA/UK, where we rely on consent, we obtain parental/guardian consent if required by local law (age threshold 13–16, depending on the country).
2. How We Use Your Information
We use your information to fulfill orders (confirm, process payment, ship, and send delivery updates), provide customer support (answer questions, handle returns), personalize your experience (remember preferences and suggest products), send marketing only with your consent (you can unsubscribe at any time), improve our site and products (analytics to fix issues and plan better features), and keep the site safe and lawful (fraud prevention, policy enforcement, legal compliance).
How long we keep data. We keep order records up to 6 years (tax/accounting/warranty), support messages up to 2 years, marketing data until you unsubscribe, and analytics data typically 14–26 months (tool-dependent). We may keep information longer if required by law or to resolve disputes. When we no longer need it, we delete or anonymize it.
Legal bases (EU/UK). We process data because it’s needed for your order (contract), our legitimate interests (running, improving, protecting our services—without overriding your rights), your consent (for marketing or non-essential cookies), or legal obligations. We do not make decisions about you only by automated means that have legal or similar significant effects.
3. Sharing Your Information
We do not sell or rent your personal data. We share it only with trusted partners who must keep it secure and use it only to provide their services to us: payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., UPS, FedEx, DHL, local couriers), service providers (secure hosting, email delivery, analytics such as Google Analytics, advertising tools such as Meta Pixel or Google Ads/Tag), and professional advisors (accounting, legal) when needed. We may also share information with legal authorities if required by law or to protect rights and safety. If our business changes (e.g., merger or sale), your data may transfer to a new owner under the same protections.
Google services. We may use Google services (for example, Analytics/Ads). To learn how Google processes data from partner sites and how you can control ads, see “How Google uses information from sites or apps that use our services.”
4. Data Security
We protect your data with TLS/SSL encryption, secure servers with access controls, regular security updates and monitoring, and limited staff access with privacy training. While we work hard to protect your information, no online system is 100% secure, and we cannot promise absolute security.
5. Your Rights (by Region)
All customers can request a copy of their data, correct inaccurate data, ask for deletion where allowed, restrict or object to certain uses, and withdraw consent to marketing at any time (you will still receive order and shipping emails).
United States (CCPA/CPRA – California). You may know what data we collect, request deletion or correction, and opt out of “sale” or “sharing” for cross-context behavioral advertising. We don’t sell your personal information for money. If we use advertising cookies or pixels that qualify as “sharing” under California law, you can opt out at any time via our “Do Not Sell or Share My Personal Information” link in the footer. We also honor Global Privacy Control (GPC) signals from your browser or device as a valid opt-out of sale/sharing for that browser.
European Union & United Kingdom (GDPR/UK GDPR). You have the rights of access, correction, deletion, portability, restriction, and objection. You may also complain to your local Data Protection Authority. In the EEA/UK, we only set non-essential cookies (e.g., analytics/ads) after you give consent via our cookie banner; you can reject non-essential cookies and change your choices anytime.
Canada (PIPEDA). You may access and correct your data and withdraw consent.
Australia (APPs). You may access and correct your data and complain to the OAIC.
How to make a request. Email [email protected] with what you need (e.g., access, correction, deletion). We may request information to verify your identity. We aim to respond within 30 days as required by law. Requests are free unless excessive or repeated, in which case a reasonable fee may apply.
Marketing choices. You can unsubscribe from marketing at any time using the link in our emails or by contacting [email protected].
6. Cookies Policy
Cookies help the site work correctly, remember your cart and login, save preferences, measure what’s working, and—where you consent—show more relevant ads. You can control cookies in your browser settings (block, delete, or limit). If you block some cookies, certain features may not work (for example, the cart may not save).
EEA/UK/Switzerland. We load non-essential cookies (e.g., analytics, advertising) only after you consent via our cookie banner. The banner lists cookie categories/vendors and records your choices. You can reject non-essential cookies or change your choices anytime using the Cookie Settings link in our footer.
7. International Data Transfers
Your data may be stored or processed on secure servers in the United States. For customers in the UK/EU/Canada/Australia, this means your data may be transferred outside your country. We protect these transfers with approved safeguards, such as Standard Contractual Clauses (SCCs) or other region-approved tools.
8. Changes to This Privacy Policy
We may update this policy to reflect changes in our services or the law. When we do, we update the “Last updated” date above. If a change is significant, we may also notify you by email (if permitted) or with a notice on our website.
9. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us.
Address: 8201 13th Ave, Brooklyn, NY 11228
Phone: +1 (718) 465-0743
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM–5:00 PM EST
10. Data Controller & Regional Representatives
Data Controller. Shayatee is the data controller for information processed under this policy.
EU Representative (if required). If we do not maintain an establishment in the EEA but target/process personal data of people in the EEA, we appoint an EU representative as our point of contact for individuals and regulators. Representative details: [Name/Company], [Address], [Email].
UK Representative (if required). If we do not maintain an establishment in the UK but target/process personal data of people in the UK, we appoint a UK representative. Representative details: [Name/Company], [Address], [Email].
11. Related Policies (Shopping Transparency)
For information essential to your purchase—Shipping, Returns/Refunds, Warranty, and Terms—please see the dedicated pages linked in our footer. These pages include delivery windows, processing times, and who covers return shipping, so you can decide with confidence.
12. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us.
Address: 8201 13th Ave, Brooklyn, NY 11228
Phone: +1 (718) 465-0743
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM EST
Address: 8201 13th Ave, Brooklyn, NY 11228
Phone: +1 (718) 465-0743
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM EST